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ITS desktop encryption service
Desktop encryption service information
Eligibility
All faculty, staff, trainees, students and others in Yale’s HIPAA Covered Components are required to utilize this software.
Faculty and staff who have an Intel Macintosh or PC Yale owned computer that meet the current ITS standards [PDF] are eligible.
- Devices should meet current ITS standards [PDF]
- Prior to installing desktop encryption you must have an active backup account.
- Desktop encryption is for any device that accesses or stores for ePHI per Yale’s HIPAA policies.
- UNIX & LINUX operating systems are not supported.
- Desktop encryption is not supported on MAC OS X Server.
- Other known compatibility issues.
Support
Support will be provided under your current support agreement.
If you have any questions, contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu or your local support person.
Cost
- License provided by ITS.
- ITS hourly installation rate, if applicable.
Order or change service
- Desktop encryption service request (NOT for use by those on the medical campus or in a HIPAA covered component.) If you are on the medical campus, contact your business manager.
- Cancellation of service or revocation of keys
- Requesting access to encrypted data that you do not own - use of the ADK (Additional Decryption Key)
Application compatibility
Certain programs are incompatible with the PGP Whole Disk Encryption feature; do not install these products on a system with PGP Desktop, and do not install PGP Desktop on a system with these products installed.
Installation instructions
- Your IT support provider will install the software.
Desktop encryption tools & help
| Windows specific | Macintosh specific | ||
|---|---|---|---|
| Windows User Guides (for 10.0 - 10.1) | Mac User Guides (for 10.0 - 10.1) | ||
| Windows Quickstart Guides (for 10.0 - 10.1) | Mac OS X Quickstart Guides (for 10.0 - 10.1) | ||
| Windows User Guides (version 10.2) | Mac User Guides (version 10.2) | ||
| Windows Quickstart Guides (version 10.2) | Mac Quickstart Guides (version 10.2) | ||
| |
How to create virtual disks using Windows | How to create virtual disks using Mac | |
| |
How to encrypt an individual file using Windows | How to encrypt an individual file on a Mac | |
| |
Using PGP Shred on Windows | Using PGP Shred on Mac | |
Related policies & links
- University Endorsed Encryption Implementation Procedure
- Protecting the Security and Confidentiality of Social Security Numbers
- Guidelines for handling confidential information from your data self-scanning